Design vs. User Experience

~ by yougottobekidding on February 17, 2015.

2 Responses to “Design vs. User Experience”

  1. Yeah, I get it. But the designer should have fenced off the drive if he/she really wanted folks to walk thru that green thing around the post. And really
    it doesn’t look like a good design to me to have folks walking in the drive in the first place.
    I Cr 13:8a

    • All that is very true. I think the main point is that often one envisions a design that, strictly from a design perspective, elegantly solves whatever the problem or goal was for the design. What designers often miss is the “people” aspect. In this case, the people decided it was easier to simple “go around” than it was to put up with the design.

      There is a story that’s been floating around for a while that this reminds me of. It’s probably an urban legend but it still is to the point.

      A new college was built but without sidewalks. The designers did not know what would be the favorite paths of the students. So they did the landscaping, putting in trees, grass, irrigation, and all the normal landscape things. They then let people walk wherever they wanted to walk. Within a short time, there were “paths” in the grass where it had been worn down to the dirt. It was along those paths where they then installed sidewalks. By so doing, the sidewalk layouts looked a little weird BUT the grass remained in good shape.

      Again, this is likely an urban legend but it is still a good story to bring home the point that design must address the needs of those who will use the end product.

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